Privacy Policy:
Dr. Katherine Au (“Dr. Katie Au”, “Dr. Katie”, “company”, “I”, “my”, “we”, “our” or “us”) respects your privacy and is committed to protecting it.
By accessing this page and reviewing this agreement, you have been informed, understand, and acknowledge that Dr. Katherine Au (“Dr. Katie Au”, “ Dr. Katie”) is a Doctor of Chiropractic, Contemporary Medical Acupuncture Provider, Registered Acupuncturist, and NSCA-USA Certified Strength and Conditioning Specialist. As a medical professional, Dr. Katie has an obligation to keep confidential all information received within a doctor-patient relationship. Dr. Katie is committed to protecting any personal information held by her. This Privacy Policy outlines how your personal information is managed, and how your privacy is safeguarded.
Your Privacy Rights
From January 1, 2004, all Ontario organizations engaged in commercial activities must comply with the federal Personal Information Protection and Electronic Documents Act, also known as PIPEDA.
Under PIPEDA, “Personal Information” includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form, such as but not limited to:
age, name, ID numbers, income, ethnic origin, blood type, medical record
opinions, evaluations, comments, social status
More information about PIPEDA can be found here: https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/pipeda_brief/#_h2
Why do we collect personal information from you?
We collect personal information from our patients and clients to:
book / schedule appointments
provide chiropractic, acupuncture, Chinese medicine, personal training, other services, to you
bill / invoice you for medical services rendered
advise you of upcoming appointments, changes to appointments, clinic events, or market our services to you, help us prevent fraud
How do we collect your personal information?
We collect information only by lawful and fair means and not indiscriminately. We may collect personal information directly from you at the start of your relationship with us, or in the course of our relationship.
Sometimes we may obtain information about you from other sources such as:
your insurance company;
your family doctor / specialist / referring medical practitioner
other parties involved in the same matter in which we are assisting you
Consent
Consent for the collection, use and/or disclosure of personal information may be obtained orally or in writing and may be expressly given or implied. We may also from time to time when we are providing services to you ask us to give your written consent to the use and disclosure of specific personal information. In determining how we obtain your consent, we will take into account the sensitivity of your personal information that we are collecting, using and/or disclosing.
If You Don’t Consent
The choice to provide Dr. Katie with personal information is always up to you. Upon request, we will explain your options of refusing or withdrawing consent to the collection, use and disclosure of your personal information and will record and respect your written choices. However, your decision to withhold particular details may limit Dr. Katie’s ability to provide our services to you. This measure is necessary to protect the integrity of the services offered by Dr. Katie. Furthermore, any refusing or withdrawing of consent is always subject to any overriding legal requirements or commitments. If you do not consent to the collection of your personal information, it is your sole responsibility to inform Dr. Katie in writing.
Changes to Our Privacy Policy
We reserve the right to update and change this privacy policy and will make our best effort to update the date “last updated” at the top of this page each time we make changes. You can review our most recent changes by visiting this page. By continuing to use our site, you waive specific notice of, and accept all changes to our privacy policy made from time to time. We encourage you to return to this page each time you access our site to ensure you have read our most recent policy.
Contact Us
If you have any questions about our privacy policy or wish to exercise any of your rights as set out in this privacy policy, please contact us at hello@drkatieau.com.
